Thomas Kingsley's Professional Expertise

How to Solve Complex Business Problems

Throughout his career, Thomas has diversified his professional expertise by working across various industries, including Defense/Intelligence, Aerospace, Semiconductor Manufacturing, Marketing, Medical, Hospitality, Retail, and Nonprofit sectors. This extensive scope of experience has equipped him with invaluable skills to develop and sustain successful business operations while effectively tackling complex challenges.

Management

Developed budgets and operational strategies that align with organizational goals and strategic vision.
Controlled risk by identifying issues and impact and determining opportunities to mitigate risk.
Established evaluation frameworks to gauge program effectiveness, pinpoint strengths, and identify enhancement opportunities.
Ensured adherence to Federal and State regulatory standards.
Optimized supply chain processes to boost operational productivity, enhance quality, and streamline efficiency.

Financial Planning & Analysis (FP&A), Cost Benefit and Budget Analysis

Performed thorough analysis of long-term financial strategies, providing oversight on management decisions and instituting robust reporting controls.
Introduced rolling forecasts to augment the value gained from budgeting and planning initiatives.
Directed precise cost estimations, budget formulation, and rigorous cost control measures to align with budgetary objectives.

Program Management

Proficient in Entity Relationship Diagram (ERD) creation, Data Mapping, and Data Dictionary Data Modeling.
Successfully managed Request for Proposals (RFP) and Requests for Quotation (RFQ) processes.
Strategically planned and executed Statements of Work (SOW) and Project Scope.
Developed detailed Work Breakdown Structures (WBS) to visualize project tasks, allocate resources, and estimate costs.
Conducted accurate Basis of Estimates (BOE) calculations to ensure comprehensive scope coverage and alignment with cost estimates.

Marketing

Oversaw marketing budgets totaling $2.67 billion (digital and traditional) throughout marketing career.
Directed campaign budgets exceeding $100 million.
Strategized and executed multi-channel advertising campaigns on national and international scales.
Skilled in conducting primary market research and performing statistical analysis.
Proficient in forecasting Return on Investment (ROI) for new business development initiatives.
Created compelling written and graphical content for distribution across various channels.

Customer Relationship Management (CRM)

Directed and analyzed customer interactions and data across the entire customer lifecycle.
Served as a pivotal liaison between sales, marketing, finance, legal, program management, and IT departments.
Strengthened and cultivated existing client relationships, contributing to customer retention and driving sales growth.
Established and upheld client/vendor relationships by acting as the primary point of contact.

Information Technology

Skilled in network administration encompassing security measures, as well as proficient in constructing, maintaining, and securing workstations, servers, and peripherals.
Proficient understanding of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offerings.
Skilled in software development and programming for applications, websites, and databases.
Natural Language Processing (NLP) expertise within large language models, employing neural networks for understanding and generating human language, facilitating effective communication and intelligent responses.
Proficient in integration and deployment of enterprise software and training initiatives.

Security Clearance

TS/SCI with Full-Scope Polygraph.

Career Experience

Department of Military Affairs, Government Operations Consultant
National Security Agency (NSA), Business Financial Manager
The Orthopedic Clinic, Operations Manager
CIBER, Program Manager
ROAR! Internet Marketing, Digital Marketing Manager
Ginn Resorts, Corporate Director of Marketing
Dell Computers, Level Two Technical Support
EG&G Technical Services (now part of URS Corporation), R&D Microelectronic Lab Technician

Professional Accolades

Employee of the Year 2012, Orthopedic Clinic of Daytona Beach
Adrian Award by Hospitality Sales & Marketing International (HSMI) 2006, Tesoro Club Website Design
Adrian Award by Hospitality Sales & Marketing International (HSMI) 2004, Hammock Beach Resort Marketing
Employee of the Month, June 2004, Ginn Company: Hammock Beach Resort
Awarded Certificate of Appreciation for Sacrifice and Outstanding Work During the 2004 Hurricanes (Charlie, Ivan, Frances, and Jeanne), Ginn Resorts